PlatformAI & Agents

Give AI a business task and a clear limit.

Find the approved brief, explain a delayed invoice or prepare a follow-up. The AI design gives each task permitted sources, defined tools and a reviewable next step.

AI and agent execution are planned capabilities. These are scripted examples, not live model responses. Models, tools, data access and review rules require verification for each use case.

An answer is useful when you can follow it back to the facts.

A team member asks what needs attention for Northwind. The scripted answer cites billing and project evidence, then proposes a customer follow-up for review. The run example stops at the approval boundary.

Illustrative workflow. The example is a guided product illustration, not a live AI session.

ORQESTRA AIDesign example · fictional data

Customer context

Northwind Traders · permission-filtered sources

What needs attention for this customer?

The billing draft is waiting for Finance review. The onboarding brief is approved, and the access review remains open with the platform owner.

Sources behind this answer

Invoice INV-2071ERP-ONEXi / billing workflow
Q3 onboarding briefCOLABEX · approved version
Access reviewProject work queue

Illustrative answer, not an executed model result. Source references support review.

Explore the proposed workflow; no live actions are performed

From a business question to a controlled result.

The proposed sequence, from the starting event to the confirmed result.

Select a stage to inspect the handoverProposed workflow · illustrative responsibilities
01
Inside this handover

Assemble permitted context

Resolve the user, organisation, operating company and record in view; retrieve only information that context can access.

Responsible role / sourcePlatform access policy
ORQESTRA AI

Explore the capability.

ORQESTRA AI is planned around the record and permissions of the person asking. Business information supplies context; approved tools define which actions an agent may take.

1 / 6 · Capability in focus

Start from the record in view

A question about a customer should identify that customer, the relevant company and the information the user can access. This gives the request a defined scope.

What this means in practice

For example, a customer summary should identify which company’s invoices it includes before presenting a balance.

Connected information.
Clear responsibility.

The target design links information across these systems. Each retains responsibility for its own transactions or content.

Business informationResponsible systemWhat stays connected
Business contextORQESTRA Core / DataCurrent organisation, company, entity and permitted relationships.
Knowledge and transaction evidenceAuthoritative source systemsPermission-filtered records, documents and observation times.
Action authorityORQESTRA ControlRole, scope, exact plan and required approval.
Execution and outcomeAgent runtime + tool gatewayRun steps, operation references, tool receipts and recovery status.

Define the first
working scope.

Scope one process before committing to a rollout. Agree these requirements and verify the workflow with the people who will use it.

Our implementation approach
  • Choose use cases with a defined business outcome.
  • Identify the authorised knowledge and business tools.
  • Set review rules, execution limits and model requirements.
  • Evaluate answers, permissions and action outcomes with real tasks.

Before you connect the work.

Which AI models can we use?

The architecture allows provider-neutral model routing, but no production model catalogue is confirmed here. Model choice needs to match the task, permitted data use and operating requirements.

Can agents send messages or create invoices?

Those are potential tool actions in the design, not live actions in this preview. Enabling them requires a verified integration, permission checks and the applicable approval policy.

How should an AI answer be reviewed?

Check the cited material, its date and whether it supports the conclusion. AI can make mistakes even when sources are supplied; review should reflect the consequence of using the answer.

Which task would benefit from evidence before action?

Describe the process, systems and decision-makers involved. Use the enquiry to identify scope, dependencies and what must be demonstrated before use.

Discuss your requirements